Covid-19 – Sources of help and support

Please note the ISU is not responsible for the content of third party websites. Whilst every effort has been made to ensure that the links below are accurate and the support offered reputable it is the individual’s responsibility to check that the resource is suitable for their individual needs.

Mental Health Support

The following sites are recommended by Mental Health England

Urgent Support

Samaritans    Free call  116 123

Crisis support by phone 24/7.

Shout  Text 85258

Crisis Support by text.


Although Saneline normally offer and out of hours mental health support line this isn’t available at the moment.  From the link there is a number to leave a message and an email address and they will contact you.

Online Community Support


Online support, including urgent support, run by Mind.

Big White Wall

An online community group for mental health support


Online support including moderated real time webchat.

Financial Advice

Money Advice Service

A Government provided financial advice service including debt management.


A National debt charity offering online and one to one advice and support.

National Debt Advice Line  0808 808 4000

Online, phone line and one to one advice.

Financial Support

For you By You

Financial support for Civil Servants in need.

Government Resources

Online P 87D

To claim uniform tax relief, working from home tax allowance etc.

Guide on Social Distancing

This includes the list of conditions considered as vulnerable or extremely Vulnerable.

Guide to shielding

This is the formal shielding guidance.

April 2020