Your username will be your surname and your membership number. This will need to be entered in lowercase.
Your password will have been sent to you when your application form was processed or, if you were a member before the website was launched, an email would have been sent to you at the time of the launch.
If you have forgotten your password, you can reset your password by entering your username and clicking the Lost your password? link.
You will then receive an email to help you reset your password. If you are unsure as to which email address your website account is set up with please contact HQ for assistance.